Change Your IP Address
How to request a new IPv4 address or add additional IPs to your vps.direct VPS.
Change Your IP Address
On vps.direct, your VPS comes with an assigned IPv4 address (and IPv6 where supported). There is no self-service button to swap an IP at random — IP changes are handled through support, and additional IPs can be ordered subject to stock and justification.
Requesting a new primary IP
If you need a different primary IP address (for example, the current one is on a blocklist), open a support ticket from the Client Area.
Include:
- Your Service ID
- The reason for the change (blocklist, abuse history from a previous tenant, etc.)
- The affected IP address
Support will review the request and assign a new address if one is available. The new IP is applied to your service; you may need to reconfigure it inside the OS depending on the template.
Adding an additional IPv4 address
Additional IPv4 addresses are subject to stock, location, and justification. To get one:
- Open a ticket in the Client Area requesting an additional IP.
- Provide justification (most providers require a reason such as SSL, mail, nameservers, or separate services).
- Once assigned, the IP is added to your service.
After an additional IP is assigned, it usually must be configured manually inside the operating system. See Network Information for step-by-step Ubuntu and Debian configuration.
Additional IPs are typically routed to your VPS as /32. Configure them on your main interface using the exact address and prefix shown in your service details.
Configuring a newly assigned IP
Once the IP is assigned, apply it inside your VPS:
Confirm the interface name
Run ip link to find your main interface — commonly eth0, but some templates use ens3, ens18, or enp1s0.
Add the address
Follow the Ubuntu or Debian guide in Network Information using your assigned IP and /32 prefix.
Apply and verify
Apply the network config and run ip addr show to confirm the address is active.
Test connectivity
Ping the new address from an external machine to confirm it routes.
Changing network settings can drop your SSH session. Open the web console first so you can recover if you lock yourself out.
IPv6
IPv6 is available on supported products and locations. If your service includes IPv6, the address and gateway appear in your service details in the Client Area. You cannot "change" an IPv6 address yourself — request changes through support.
When IP changes don't help
A new IP won't fix a configuration problem. Before requesting one, confirm:
- Your firewall isn't blocking the relevant ports
- Your services are actually listening on the IP (
ss -tlnp) - The issue isn't DNS or rDNS — see Network Information for setting up reverse DNS